Affichage des articles dont le libellé est EN- marketing. Afficher tous les articles
Affichage des articles dont le libellé est EN- marketing. Afficher tous les articles

mardi 17 juillet 2018

135- Quality -7- Your buying criteria

QUALITY - YOUR BUYING CRITERIA

One of my contacts from LinkedIn, Gildas Guibert, technical manager of a major French fruit production company, and very active on the networks, recently launched a survey among members of his French-speaking network.

Published answers made me want to know what the reactions of my network to this question are.
My network being more international, I decided, with his agreement, to resume this survey but modifying the question.

Picture of my own

So here it is:

When you buy unprocessed food (fruits, vegetables, cereals, eggs, meat, milk, etc.), what is most important to you?

1-    The price? This is the consumer price.
2-    The taste? Depending on the products, we will talk about flavors, sugar, crunchiness, juiciness, etc.
3-    The aspect? Depending on the products, it may be color, brightness, freshness, appearance defects, etc.
4-    The origin? Local, national, close import or far import.
5-    The mode of production? Environmentally friendly production (organic farming, integrated production, conservation agriculture), or conventional production, small farmers or large farms, etc.

On the other hand, as I believe your response will be influenced by your relationship to agriculture, I would like you to indicate it in the following way:

A-   Direct relationship to agriculture (farmer, or packer of agricultural products, agricultural worker or working in agricultural product packing, agricultural adviser, farmer's child, etc.)
B-   Indirect relationship to agriculture (manufacturer or seller of agricultural inputs or equipment, service provider to agriculture, such as insurance or new technology services for example)
C-   With no relationship to agriculture.

And finally, tell me your country of origin. I believe that the culture of each country may have an influence on food education.

Your answer could be, for example:
5, 4, 3, 2, 1, B, India

Of course, comments are optional, but welcome.

Indicate your answers preferably as a comment directly on the blog, it will be easier for me not to lose any answer.

I count on you. Share on your networks, we will have more answers. It will probably take me a while to analyze everything, but I am sure that we will learn some very interesting lessons.

Picture: https://mywowo.net/media/images/cache/barcellona_rambla_03_boqueria_jpg_1200_630_cover_85.jpg

samedi 30 juin 2018

134- Risk perception

RISK PERCEPTION

An interesting article published in May on the Spanish blog "El ecologista transgénico" (The transgenic ecologist) informs us about the perception of risk by the public, and warns us against the enormous media pressure that we suffer daily, with the sometimes mistaken perception of certain topics.


I'm very interested in this article because agriculture, and in particular pesticides, are among the targets most frequently affected by this problem, very often in an unjustified way.



"Perception of risk: a dangerous topic
May 12, 2018

Mistakes in the perception of risk are the basis of many problems in the communication of science, so I will dedicate this article to this topic, trying to clarify concepts through several examples. Because every day, in our daily life, we must take an infinity of decisions which are an exercise of balance between benefits and risks, some unconscious, others more reasoned. Unfortunately humans are not very good at assessing these risks. It greatly complicates our ability to make consistent decisions, from medical decisions, more or less important, to the choice of food we bring to our mouths.


In fact the evidence is clear, we can't avoid these mistakes. Our apparent irrationality on these points is the result of innate processes that operate outside of our conscious control. There have been identified a number of emotional "fear factors" that make some potential threats more fearful than others, unrelated to the obvious:
-       Risks created by man scare us more than natural risks. It is therefore likely that we are more frightened by transgenic crops, radiation from nuclear power plants or chemical plants, than by "natural" risks such as unpasteurized milk, natural medicines or carcinogenic radiation from the sun.
-       We are more concerned about risks we can't control and we tend to underestimate risks we can control. For example we overestimate the risk of glyphosate (or other phytosanitary products) but we underestimate the risk of not eating enough fruits or vegetables, or sedentary lifestyle.
-       Imposed risks make us more afraid than those we voluntarily take. For this reason, the perception of risk is greater in the case of radiation from nuclear power plants than in the case of sun radiation, to which we voluntarily expose ourselves.
-       We are bad at assessing long-term risks and benefits. We have an innate tendency to focus on the short term. For example, when diseases such as measles or mumps disappear, the benefits of vaccination that helped overcome them are no longer evident and can be questioned.
-       We often forget to consider the risk of doing nothing, or the alternative.

These mental shortcuts and our desire for simple answers about causality, risk, and benefit, lead to some common mistakes in the way we act in our own lives.
  
Danger and risk

Danger and risk are two different but related concepts.

A danger is an agent that has the potential to cause harm.
Risk measures the probability of harm by a danger.


Dangers become risks only if there is an exposition to it. Example: solar radiation is a danger. But if I never expose myself (or protect myself) to radiation, I will not face the risk of burns or melanomas, although the danger exists. Despite this difference, we tend to consider all dangers as risks, regardless of our level of exposure.

This phenomenon is very evident in the classification of IARC carcinogens (IARC http://monographs.iarc.fr/ENG/Classification/).  Danger identification is the first step of the risk assessment, but it is not, in itself, a risk assessment, yet we constantly see hazard identification studies presented as evidence of real risks. These classifications are based on the strength of evidence and not on the degree of risk. Two risk factors could be included in the same category, although one increases the risk of cancer threefold and the other only increases it by a small fraction. A good example could be tobacco and processed meat, both included in category 1. According to Cancer Research UK (http://scienceblog.cancerresearchuk.org/2015/10/26/processed-meat-and-cancer-what-you -need-to-know /), smoking causes 19% of all cancers. On the contrary, it is estimated that "only" 3% of all cancers are caused by processed meat and red meats combined. As a result, evidence that processed meat causes cancer is as strong as that of tobacco, but the risk of tobacco is much higher.

All dangers are not equal

As we have seen, not all dangers are equal, they can affect a distinct number of people and be more or less damaging. By observing the graph, we divide hazards into four categories based on the number of people affected and the severity of the damage. The nature of the product (natural or synthetic) has nothing to do with its dangerousness.


However, we sometimes tend to consider that all dangers we pay attention to are as damaging as each other. The development of the anti-vaccination movement shows this tendency to see all risks as equal (considering the dangers of vaccination and the dangers of diseases as equivalents in both gravity and risk of problem). The diseases that are prevented by vaccination belong to the upper right-hand panel of the graph. Vaccinations move the danger of these diseases to the left upper cadre by significantly reducing the number of people affected by these diseases. On the other hand, the vaccines themselves possess a generally low danger on a limited segment of the population, which places them in the lower left-hand frame. Yet, in many people's minds, the extremely rare risks (real or imagined) associated with vaccines have become equal to or greater than the (real) risks of catching the disease. The problem is the same for food additives.

Conclusion

We are permanently exposed to a large number of dangers, some of which may pose a risk to our health if we expose ourselves to them, if they are in excessive concentration or if they are too frequent. Errors in the perception of risk are the basis of many problems in the social communication of science. These errors are partly due to our poor ability to correctly assess these risks (they can also be intentional). To avoid them, we must evaluate each hazard separately, analyzing its damage potential and level of exposure, as well as possible alternatives or the consequences of avoiding it, to find out if something really represents a risk.


More information on this topic:


The confusion created around the difference between danger and risk is carefully maintained, with a desired objective, usually hidden, intended to favor sales or to provoke a change of opinion or behavior.
This is undoubtedly what has been happening for several years against conventional agriculture, to promote the consumption of organic products. Those who communicate in this way are capitalist companies that distribute organic food, or environmental NGOs that try to attract new members, or to increase their power.
This market is very lucrative, and the means used to develop it don't hesitate to denigrate everything that stands in its way.
Attracting the consumer by playing on his fears is the only thing that matters.
And the collateral damage caused, which is sometimes serious, does not matter.

Picture: https://s-media-cache-ak0.pinimg.com/originals/ea/29/24/ea29240b4ccba8913893c942ec758eb9.jpg

dimanche 7 janvier 2018

122- Quality -6- The packing

QUALITY - THE PACKING

This is probably one of the least important factors for the consumer, but it's fundamental for the entire chain that will drive the food from the farm to his table.
Among the agricultural products, the most affected by this point are fruits and vegetables.
Packaging actually has many roles, all important for someone, all binding for the farmer.


The selection
This is the first challenge that the food must undergo when it leaves the field. It is sorted according to several criteria which are in general its size (one speaks of calibration, often standardized), its color (according to criteria established for each product, sometimes variable according to the destination), its visual quality (aspect, esthetics, respect of standards) and its state of maturity (insufficient, timely, too advanced) or freshness.

Personal video: nectarine packing

These criteria will decide the classification of the product in first choice (or extra, for those who still practice it), second choice, sometimes third choice, industry (transformation into juice, concentrate, puree, or cutting for different uses in the food industry and the preparation of cooked dishes), or trash.
This work is carried out in the packing house, in an increasingly industrialized way in order to reduce costs and centralize ever larger volumes.
Each packing station has its own working capacity, adapted to the group of farmers who bring its production, and to the different products concerned (it's obvious that we won't prepare melon like cherry or lettuce like carrot).
The sorting is generally done by a machine, more or less sophisticated, with assistance by people to refine the quality selection, according to criteria set for each batch, particularly with regard to the sorting of visual defects.


More and more seldom in rich countries, and still frequently in developing countries, selection can be done entirely by hand, but generally following the same quality criteria.
The farmer must do everything possible to maximize the classification in first choice, which will be much better paid for him than the lower categories. The industry and the bin don't usually cover even the cost of harvest.

The container
Once selected, the food will be placed in a container, a packaging, which corresponds to the requirements of the client. The diversity of formats is a real headache for the packing house.
There are boxes of different sizes in cardboard, compacted cardboard, wood, reusable or disposable plastic, trays (different sizes, different colors, with or without cover, with or without film, with or without net, with or without handle), the cells (paper, cardboard, plastic, in all sizes), etc.


For each client, requirements may be different, with their own brands, or the brands of the producer. In addition, the same customer can change its formats from one year to another, making the remaining stock of the previous year obsolete and unusable.
But the station has to manage an extremely complex stock, and expensive, because the orders are generally carried out day by day, forcing it to permanently have a volume of each type of packaging allowing it to respond immediately.
For us here in Seville, if a client from Frankfort places an order for us on a truck on Monday, we have time to prepare it and send it to him. But if we don't have the necessary packaging in stock, we don't have enough time to order them, and we lose the sale. Because the truck must arrive on Monday as planned. No delay is acceptable. And we must also count with the French ban on truck traffic on Sundays and public holidays.
The container obviously has a great marketing importance, but it's also, depending on the case, a protection or a constraint.

Personal photo

A box with its cell protects the product, prevents it from moving and being manhandled during transport, and helps maintain the quality of the product until sale.
On the other hand the tray, according to the products which it contains, can become a negative constraint for the quality. This is true for large products, not for small products, such as cherry tomatoes, raspberries, blueberries, cherries, etc. In the case of peaches and nectarines, the tray requires to put a very firm fruit, even hard. It's the opposite of quality.

Personal photo

But some clients, or some markets (more and more numerous) only want this format, much more convenient for the sale to the consumer (no manipulation, no weighing, the price is pre-established). The fruit is then transformed into a totally industrial product, and the satisfaction of the end customer no longer matters.
The type of packaging is of extreme importance for the marketing channel. Yet, in many cases, after a difficult, delicate and expensive packaging work, products are then presented to the consumer in bulk, out of their expensive packaging!


The labeling
It may seem trivial, but it is essential. The label contains all the necessary legal information (country of origin, packing company, product characteristics, quality, size). Some customers require that their own brand appear, and even that is printed bar code that will be used in stores.
These labels are printed in the packing station itself. A room will be empowered for this, with the necessary printers and all the stock of the different formats of labels, sticks and other added items.
No printing defects are tolerable.
Once, it happened to us to see a large batch refused in destination for a defect of the printer, barely detectable with the naked eye: the bar code was not readable for the machines. All the work was perfect, but the label was not usable in store. For the client, this is a real problem, since he has eliminated the need to label himself, so he is not equipped to make up for a labeling error.

Personal photo

For the packing station, an error of this type can be extremely expensive. It has little choice. In fact, we had to modify our control protocols as a result of this incident.
Either it sends someone on the spot with the corrected labels, but it does not have the option to meet deadlines any more. The product is not suitable to be sold within the agreed time.
Either it tries to sell it to someone else, but it's difficult with packaging and labeling intended for a concrete client. Ultimately, it will be solved anyway, usually by a significant discount on the selling price to the station (then usually passed on to the farmer), which will probably not be applied to the consumer.
In short, labeling is an important point that does not support approximation, let alone error.

And the quality in all this?
In fact, we only talk about that.
But the product itself hardly counts. As long as it meets the minimum requirements (size, appearance, sugar, juiciness, color, firmness, freshness, etc.), packaging becomes more important.
The quality of the packaging depends on the entire process of transport, handling, storage and preservation that will drive the product from the field to the shelves to be sold to the consumer.



The food production is gradually losing its soul under the increasingly tough blows of markets.
When I arrived here, the clients came to visit our orchards, to taste fruits on the tree, to appreciate in the field the quality of the realized work.
Today the client, if he comes (which is more and more rare), is more interested in packaging, traceability and hygiene, than in the product itself.
He verifies that specifications are respected, that hygiene and safety processes are adequate, and that analyzes (bacteriological and residues) are in conformity.
The product is now defined by numbers, analyzes, test results, accreditations, traceability.
The product is now defined, for the satisfaction it gives, only by sales figures, and on cooking TV programs.

Food production is slowly pandering to the market demands, which are trying to convert it into an industrial process like any other, in which everything is predictable and predicted, especially with regard to quality.
Quality is present, but in criteria often difficult to perceive and understand for the consumer.
And it's not the arrival of Amazon in the food market that will improve that.


The farmer has to comply with the requirements of the markets, and only those who can sell on short circuits have the opportunity to value a taste quality, often associated with a level of maturity that requires almost immediate consumption.


As regards consumer, he wants to enjoy the food, and still dreams of finding "the flavors of yesteryear", even in supermarkets, which are less and less able to offer them.
These are two very different conceptions for the same product, which further increase the growing incomprehension between the rural and the urban world.

dimanche 18 juin 2017

107- Natural vs synthetic -5- Pheromones

NATURAL VS SYNTHETIC - PHEROMONES

In the late 1980s, I was a young fruit production advisor in the South-East of France for a specialized technical group, the GRCETA of Basse Durance.
After the group was contacted by an Australian company, I had the opportunity to participate in the first trials to test on a large scale the protection against oriental fruit moth (one of the most dangerous pests in this area) by pheromones, with the technique called sexual confusion. This Australian company was trying to test its diffuser and its pheromone under conditions of high pressure of the pest. Logically, it wanted to do it in the region internationally known as the most problematic one.


You have to know that at that time, the oriental fruit moth turned into a real nightmare for peach growers in the region. The pest populations were extremely high. There were some problems with the loss of efficiency of the usual insecticides, forcing farmers to do frequent pesticide interventions with insufficient levels of efficiency, hence both technical and economic problems. At the time, there was virtually no mention of the environmental consequences, but from the current perspective, it is scary...

The fact is that this Australian company came up with this innovative technique, plunging us into an abyss of reflection, and doubt.
Imagine thirty years ago, the proposal to solve a critical problem of insects without insecticides. For us, advisers, in whom the farmers of the group sometimes blindly confided to help them to solve their problems, it seemed insane. We were very motivated by the innovation, but sincerely, given the seriousness of the situation in some areas, we were also very suspicious.
The experimental zone was chosen in a concrete area of ​​Provence which was in such a critical situation with regard to the oriental fruit moth that some farmers began to consider a conversion of crops when faced with the impossibility of controlling the damage.


After a whole season of experiments, the farmers' surprise at the results was pleasing to see. Without being wonderful, they were superior, without insecticide, to the enhanced program that they needed to implement, and that included more than 15 chemical sprayings.
After two years of testing, the conclusion was that to resolve a much degraded situation, it was necessary to go through a first phase that combines chemical protection with sexual confusion, enough time to reduce the level of infestation (1 to 2 years). From this moment, confusion alone is enough to avoid the damage.
At that time, as a technician participating in the tests, I always had a number of diffusers in my car in order to be able to replace one, or to complete a dose in a difficult place. The consequence?
I was pursued every day, both in the car and outside, by a wild horde of oriental fruit moth males, persuaded that I was the princess of their dreams...


Pheromones are natural substances, emitted by living organisms to transmit information to their conspecifics.
Their role is well known in most animals, and in some plants.

These are generally volatile compounds, produced by exocrine glands. Unlike hormones designed to be used internally by the body, pheromones are produced to be released outside the body to transmit a message or signal to individuals of the same species. Their role in the sexual reproduction of insects is well known and has been the subject of numerous studies.
It is thanks to sexual pheromones that, for example, Lepidoptera (butterflies) male are able to locate females, allowing them to mate and continuity of the species.
Each insect has its own "aromatic bouquet" in order to attract individuals only from its own species.
In addition, pheromones have different types of roles such as sexual attraction, alarm, aggregation, territoriality, and exist in almost all animals, even in humans. Bees use them to indicate flowering areas, ants to mark their paths, dogs and cats to mark their territory, humans in situations of fear or sexual desire for example.
They can also be found in products designed to calm or repel dogs or cats, or even to make you irresistible in a night club.


The principle of the technique of sexual confusion is thus the following one.
The pheromone contained in the diffuser is the same as that emitted by the oriental fruit moth female so that the male is able to find it, and thus can mate. The diffuser is made of a porous plastic which allows a progressive diffusion of the pheromone for several weeks.
In nature, a female emits the pheromone that is carried by the air. The male receives this olfactory message through a specific receiver and follows the trail until it finds the female.


The technique of sexual confusion consists in distributing a large number of diffusers in the cultivated plots. In this way, the points of emission are so numerous that the male is practically unable of finding the female.
The mating is disturbed, the reproduction does not take place, so the insect is no longer a problem for the farmer.

Traditional protection involves killing existing insect pests to prevent them from breeding and causing crop damage.
Sexual confusion means preventing insect pests from being able to reproduce. They are therefore not present in the crop and don't cause damage.
This is a profound change in the concept of crop protection. It is a technique of prevention of the damage.

So we have a technique that works well, and that avoids the application of chemicals on the crop. It should be noted that pheromones are used in agriculture in at least 3 different techniques:
Sexual confusion, which consists in diffusing a very large quantity per hectare, so as to disturb the males in their system of approximation of the females, drastically reducing the possibilities of mating and therefore of reproduction. Pest populations decline "naturally", and consequently, damage to crops.
Monitoring trapping, which consists of placing a few pheromone traps on the farm, in order to capture individuals and to monitor populations (beginning of flights, peaks of flights, time of hatching and risks). This technique, the first historically speaking, to use pheromones, makes possible to locate with a great accuracy the exact moment of intervention with insecticides, synthetic or natural. That was one of the foundations of Integrated Production.


Mass trapping, which consists of placing traps with a large quantity of pheromones, in a reduced number per hectare, in order to capture a large number of individuals, thus reducing the pest population without applying pesticides. This technique is much used with food attractants, more than with pheromones.

The technique of sexual confusion has developed considerably and is now used to protect crops, especially in vineyards and orchards, against mainly lepidoptera, diptera, hymenoptera and beetles.
Obviously, the technique was very quickly authorized in organic farming. It is logical, a technique that allows effective protection without using pesticides, neither synthetic nor even natural, deserves attention.

But in fact, these pheromones, freed in large quantities and permanently, where do they come from?
No, there are no swarms of worker pressing on the abdomen of billions of female butterflies to draw a microdrop of pheromone each time.
It is chemistry, pure and hard.
These pheromones are synthetic, precise copies of natural ones, derived from chemistry, naughty chemistry.
They are then enclosed in plastic diffusers, also derived from the naughty chemistry.

But can these synthetic chemicals, released into the air from crops, reach the food?
Without any doubt. My personal experience of the 1980s has amply demonstrated that these pheromones are deposited on everything around them. Otherwise, I would not have been pursued by all these confused and excited males!
Their effect is fleeting, it is true, but the reality is there.

So, would organic agriculture allow large-scale use of synthetic chemicals that come into direct and permanent contact with food?
Well yes, absolutely.


However, the gravity of the case must be put into perspective. These are synthetic products, yes, but they are exact copies of natural molecules.

As in the case of azadirachtin, right?
For azadirachtin (and you will soon see that this is not a unique case), the copy of the natural product is refused because it is synthetic and therefore incompatible with the ideology of the organic, despite all the technical and environmental advantages in relation to the extraction and use of the original natural substance.

Except that this prohibition of principle, questionable in itself, but consistent with organic ideology, is not always applied. There are situations where a breach of the rules is possible.

Note that the consumer of organic products, ultimately the engine of the system, is not aware of these changes in the rules of the game.
The information it receives remains the same. No chemistry in organic production.
But what would he say, the organic consumer, convinced that there is no chemistry in the organic production, and that he really takes care of his health and the planet, if he learns that they lie to him every day, that he is jobbed by those same people in whom it has placed its confidence?

Is this a double standard?

It must be recognized that agriculture is not easy, and that crops must be well protected from diseases and pests, even in the case of organic products. And if there is no organic solution, we will find one, almost organic. We should not lose the market.
This is not sexual confusion, it is intellectual confusion.

Picture: http://www.vitisphere.com/upload/breves/1442481694_g1.jpg